Shipping & Returns
Free EU shipping. 30-day returns. No questions asked.
Shipping Information
| Destination | Carrier | Delivery Time | Cost |
|---|---|---|---|
| Netherlands | PostNL | 1–2 business days | Free |
| Belgium, Germany | PostNL / DHL | 2–3 business days | Free |
| Rest of EU | PostNL / DHL | 3–5 business days | Free |
| United Kingdom | FedEx | 3–5 business days | €9.95 |
| USA & Canada | FedEx | 5–8 business days | €14.95 |
| Rest of World | FedEx | 7–14 business days | €19.95 |
All orders are shipped from our warehouse in the Netherlands. Orders placed before 15:00 CET on business days are shipped the same day.
Order Tracking
You'll receive a shipping confirmation email with a tracking number as soon as your order has been dispatched. Use this number to track your package in real-time.
Returns & Exchanges
Not completely satisfied? No problem. We offer a 30-day return policy on all orders. If your sunglasses don't meet your expectations, you can return them for a full refund or exchange.
Return Conditions
- Items must be returned within 30 days of delivery
- Products must be in original, unworn condition
- Original packaging and accessories must be included
- Proof of purchase (order number or receipt) is required
- Sale items and personalized products are final sale
How to Return
Contact Us
Email info@glogglz.eu or WhatsApp us with your order number to request a return.
Receive Label
We'll send you a prepaid return shipping label (EU orders) or return instructions.
Ship It Back
Pack your items securely in the original packaging and drop off at the nearest shipping point.
Get Refunded
Once received and inspected, your refund will be processed within 5 business days.
Customs & Import Duties
Orders shipped outside the EU may be subject to local import duties, taxes, and customs fees. These charges are the responsibility of the recipient and are not included in the product price or shipping costs. We recommend checking with your local customs office for specific information about import regulations in your country.