Privacy Policy

Effective Date: 30-01-2025

1. Introduction

Welcome to Glogglz.eu (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or interact with our services. We are committed to safeguarding your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Who We Are

  • Business Name: Hugos Handel
  • Trade Name: Glogglz
  • Company Registration (KVK/COC): 73834858
  • VAT Number: NL002347172B88
  • Business Address: Vermogenweg 101, 3641SR Mijdrecht, Netherlands
  • Email: info@glogglz.eu

3. What Personal Data We Collect and Why

3.1 Account & Order Data

When you create an account or place an order, we collect:

  • Name and email address – Required for account creation and communication.
  • Billing and shipping address – Used to fulfill and deliver orders.
  • Order history – Maintained for record-keeping and support.
  • Payment details – Processed securely via third-party providers (e.g., Stripe, PayPal).

Purpose: To process and deliver orders, provide customer support, and comply with legal obligations.

3.2 Reviews & User-Generated Content

When you leave a review or comment on our website, we collect:

  • The content of your review or comment.
  • Your name (if provided voluntarily).
  • IP address and browser user agent (to detect spam and abuse).

Purpose: To publish user feedback, improve trust and website security.

3.3 Cookies & Tracking Technologies

Our website uses cookies for functionality, analytics, and marketing purposes. This includes:

  • Essential cookies – Required for website operation (e.g., login sessions).
  • Analytics cookies – Used to measure traffic and improve performance (e.g., Google Analytics).
  • Marketing cookies – For personalized ads and remarketing (e.g., Meta Pixel).

You can manage cookie preferences in your browser settings or via our Cookie Policy.

3.4 Third-Party Services & Integrations

We work with third-party providers who may collect and process personal data on our behalf:

  • Payment providers (e.g., PayPal, Stripe) – To process secure transactions.
  • Shipping carriers – For order fulfillment and tracking.
  • Marketing & analytics platforms (e.g., Google, Meta) – To improve user experience and advertising efficiency.

These third parties operate under their own privacy policies, which we recommend reviewing.

4. How We Share and Protect Your Data

4.1 Data Sharing

We do not sell or rent personal data. However, we may share information with:

  • Payment processors – To facilitate secure payments.
  • Shipping and logistics providers – To ensure order delivery.
  • Legal authorities – If required by law or in fraud investigations.

4.2 Data Security Measures

To protect your personal data, we implement:

  • SSL encryption – Secures transactions and login sessions.
  • Restricted access – Only authorized personnel can access customer data.
  • Regular security audits – To detect and prevent unauthorized access.

While we take strong security precautions, no system is 100% secure. Users are encouraged to use strong passwords and enable two-factor authentication where possible.

5. How Long We Retain Your Data

  • Accounts & orders: Stored for as long as your account is active or until you request deletion.
  • Reviews & comments: Retained indefinitely unless removal is requested.
  • Cookies: Storage duration varies from session-based to 1 year, depending on the type.

6. Your Rights Under GDPR

If you are located in the European Union (EU), United Kingdom (UK), or other jurisdictions with data protection laws, you have the right to:

  • Access your data – Request a copy of the personal data we hold.
  • Correct your data – Update inaccurate or incomplete information.
  • Delete your data – Request the removal of your account and associated data.
  • Restrict processing – Limit how we use your personal information.
  • Object to data processing – Opt out of marketing and analytics tracking.
  • Data portability – Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at info@glogglz.eu.

7. International Data Transfers

As we operate globally, some personal data may be transferred to and stored in countries outside the European Economic Area (EEA). When transferring data internationally, we ensure compliance with GDPR standards, such as using:

  • EU-approved Standard Contractual Clauses (SCCs) for data transfers.
  • Secure third-party data processing agreements.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Legal requirements.
  • Business operations.
  • Technology or security measures.

Any significant changes will be communicated via email or website notification.

Last updated: 30-01-2025

9. Contact & Complaints

For privacy-related inquiries or concerns, contact:

  • Email: info@glogglz.eu
  • Business Address: Vermogenweg 101, 3641SR Mijdrecht, Netherlands

If you believe we have not handled your data properly, you may file a complaint with:
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